Marion and Robert
From the moment we arrived at Cape Town airport and were met by our very helpful driver and taken to our lovely hotel in Camps Bay. Everyone was so friendly and welcoming and the organisation was all seamless.
We loved the hotel, it made us feel at home, and the location was perfect. We actually loved all of our hotels in Cape Town, Franscheuk and Wilderness, each of which was very different in style, but all of which were really comfortable and had lots of lovely touches to make us feel welcome. The driving instructions and maps etc were also a great help in finding our way around, as was the convenience of having our car delivered to the hotel.
Shamwari was amazing and we had a lovely room, and if we were ever returning, we'd probably want the same room again (that probably holds true for Camps Bay and Wilderness too!)
In terms of anything we'd do differently? Probably only stay another night at Shamwari as it was so good. And in terms of feedback for the hotels you use, we really appreciated how helpful all the staff were in giving local advice and recommendations, and also especially how welcome they made us feel. We did have a bit of a moment on the approach to the hotel in Wilderness because the sign was broken and the external appearance of the hotel really didn't do it justice. It looked a bit unkempt, but once we got inside, the interior was much better and the staff were exceptionally helpful. We also noticed that the outdoor pool was broken and there was no pool side catering service or full restaurant, so we wondered whether maybe the hotel was maybe just needing a bit of investment. However, overall, the views and service was so good we would definitely recommend it to others.
Overall, we felt we had four separate holidays and it all wnt amazingly smoothly, so thanks very much for all your help and patience in organising it. We'd have no hesitation in recommending Cape Tours, and have already done so, to friends.